This Policy is effective as of October 10, 2018

Innotec Privacy Policy

Innotec cares about your privacy and provides this privacy policy to explain how we use and share the personal information that we collect. By using our website or other Innotec services, or providing us with your information, you agree to the policies and practices as described in this Privacy Policy. When we update this policy, we will revise the date at the top of this Privacy Policy reflecting when it was last updated. We may change this Privacy Policy from time to time by posting updates to our website. An update will be effective for any website or services use after the date of update. We encourage you to review this Privacy Policy from time to time for possible changes. Your use of our website or services after an update constitutes your agreement to the update. In this Privacy Policy, the words “Innotec”, “we”, “us”, and “our” refer to Innotec, Corp. and its subsidiaries.

If at any time you have questions about our practices or any of your rights described below, you may reach us through info@innotecgroup.com. This inbox is actively monitored and managed by personnel trained in our policies, processing, and handling of personal data.

Analytics, Ads, and Google Signals

• Google Ads: https://adssettings.google.com/authenticated
• Google Signals: https://support.google.com/analytics/answer/2700409?hl=en
  

• Process your orders and fulfill any other obligations arising from our contracts with you
• Provide you with information and marketing materials about our products and services that may be of interest to you
• Contact you to answer your questions and resolve any problems you may have with our products or services
• Personalize your experience on our website
• Track the effectiveness of our marketing campaigns
• Comply with applicable laws and regulations

Information You Provide Us

We receive personal information from website visitors who submit information directly, such as inquiring about our products, or requesting sales assistance. This information typically includes name, title, address, phone number, and e-mail address. If you apply for a job in response to one of the career opportunities on our website, you will be submitting information to our service provider’s website subject to their Privacy Policy.

We use website and application analytics services provided by third parties that use cookies and other similar technologies to collect information about website or application use and to report trends without identifying individual visitors. The third parties that provide us with these services may also collect information about your use of third-party websites. For more information regarding Google Analytics please visit Google’s website, and pages that describe Google Analytics, such as www.google.com/analytics/learn/privacy.html  You can learn how to opt out of it by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout

Innotec may also record information about how individuals access its website. This information is typically not personally identifiable and may include internet protocol (IP) addresses (or the DNS name associated with it) of the individual’s device, the websites the user visited immediately prior to and upon exiting the site, and the browser software the individual is using to access the site. This information is used to administer our systems and the website, and to make improvements to and protect the site.

Innotec may use cookies and other technologies on the website to enhance or improve the user experience, including customization of content. A cookie is usually text data stored on the individual’s device that a website transfers to the individual’s browser. Cookies can be utilized to help us provide you with information targeted to your interests, based upon your prior browsing on our website. We do not, however, permit third parties to track you from our site across other sites to deliver advertising or other content.

Innotec does not seek information from persons less than 13 years of age. If you are not at least 13 years of age, do not access, use, or submit information on the Site. We do not knowingly collect Personal Information from persons under age 13 (in which case we will terminate and delete all information contained therein) without prior parental consent. Unless we have knowledge to the contrary, we will presume that all personally identifiable information collected by the Site is from persons age 13 and over. By using the Site, you represent and warrant that you are 13 years of age or older.

How We Use It

Innotec believes and supports Personal Data minimization and limiting use to those processing activities for which permission was given. Innotec uses the personal information you provide as necessary to respond to your questions, deliver our products, or as required for legal compliance or other lawful purposes. Innotec uses your personal information to process and ship purchases, communicate with you via email, phone, or text messages.  Innotec takes reasonable steps to ensure that Personal Data is used only for its intended use, accurate, complete, and current.

How We Share It

Innotec may share information it collects from Site users with service providers who help us perform services such as managing communications and administering the Site. We permit our service providers to use personal information as needed to deliver services or comply with applicable laws and regulations. Innotec enters into a contract with third-parties prior to sharing Personal Data to obtain assurances that the Agent will safeguard Personal Data consistent with Innotec’s obligations. In limited cases, we may share information with other parties if appropriate to respond to your request or inquiry. We will share personal information in the event we sell or transfer all or a portion of our business assets, such as during a merger, acquisition, liquidation, or bankruptcy. We also may share personal information if we have a good faith belief that doing so is necessary to comply with applicable laws, respond to a legitimate request from law enforcement or other government body, to protect our interests or the health and safety of others, or to enforce our terms of use for this Site.

Your Choice and Access

You may visit and browse our Site without providing any personal information, and you can always choose not to provide us with the personal information we request. If you would like to change any information you submitted to us, please contact us. Upon request, when Innotec acts as a Controller as defined by global privacy regulations, Innotec will provide individuals with reasonable access to their Personal Data to allow individuals the opportunity to request that Innotec correct, amend or delete Personal Data where it is inaccurate, or has been processed without your consent. A request may be denied under certain circumstances, such as where the burden or expense of providing access would be disproportionate to the risks to the privacy of the individual in the case in question, or where the rights of persons other than the individual would be violated.

Please be aware that in accordance with our routine record keeping, at our discretion and from time-to-time, we may delete records that contain personal information.

When Innotec is a processor, as defined by global privacy regulations, and not a Controller, it will take reasonable steps to help the appropriate Controller respond and will act on the reasonable direction of the Controller’s customers with respect to access.

If you would like to manage information stored in the cookies used by this site, the “help” section of the toolbar on most browsers will inform you on how to delete existing cookies, prevent your browser from accepting new cookies, how to have the browser notify you upon the receipt of a new cookie, or how to disable the use of cookies completely.  For additional information about how to do this, you can visit www.allaboutcookies.org and www.youronlinechoices.eu

Some browsers incorporate a “Do Not Track” feature that, when turned on, signals to websites and online services that you do not want to be tracked. Our site does not currently respond to Do Not Track signals.

Security

Innotec takes reasonable and appropriate measures to protect personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction, considering the risks involved and the nature of the personal information.

Recourse and Enforcement

Innotec commits to resolve complaints about our collection or use of your Personal Data. European Union or Swiss individuals with inquiries or complaints regarding Innotec’s Privacy Policy should first contact Innotec directly. Innotec will respond to issues and complaints within 45 days of receipt. Innotec encourages interested persons to raise any concerns about the collection, use, or processing of Personal Data using the contact information provided. In the event of a privacy related issue or complaint, Innotec will investigate and attempt to promptly resolve any complaints and disputes regarding use and disclosure of Personal Data

Email Innotec at info@innotecgroup.com

Your California Privacy Rights
Under California’s “Shine the Light” law, Civil Code Section 1798.83, California residents who provide Personal Information in obtaining products or services for personal, family or household use are entitled to request and obtain from us once a calendar year information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g. requests made in 2016 will receive information regarding 2015 sharing activities).

To obtain this information, please send an email message to info@innotecgroup.com with “Request for California Privacy Information” on the subject line and in the body of your message. We will provide the requested information to you at your e-mail address in response. Please be aware that not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing will be included in our response.